Ratings & Reviews

Overall Rating

(19 reviews)
89.5% of customers recommend this property

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Resident Reviews

submitted by Vivek C. - |Recommended: YesExperience in Parc west point — The apartment and neighbors are good. The apartment is old, but spacious. The move in experience was not good. The apartment was rented out to us before fixing many basic issues with door, locks, shower heads, the cabinets. certain issues were fixed after multiple request. Maintenance and service has to be improved. Even though the leasing staff was very friendly and professional, they don't have enough maintenance people to support and address the issues quickly for everyone. Booked the apartment by reference and good reviews, but recently the service was not great. Aion management has to look in addressing the maintenance issues as soon as possible to regain the old reputation.
submitted by Changsoon K. - |Recommended: NoThis apartment is good except for the maintenance issues — Overall, I guess this apartment is good except for the maintenance issues. I requested several maintenance work orders on 7 9 2022 and no one else calling me about the work orders. Also I called maintenance phone numbers lots of times and no one answers my phone call also the emergency phone line also not answer. I already went to the leasing office several times and called AION management regarding the maintenance issues, and no one get back to me until today. Today is August 1st, 2022. I don't know what to do about my work orders. Except for this maintenance issues, other things are very small issues, so far so good. Thank you.
submitted by Janet M. - |Recommended: YesNew Ownership — Raising the rent over 30 and splitting out the perks we moved in for is a low blow to the entire community. Shame on you
submitted by Roopa S. - |Recommended: YesAwesome — Love to stay in Parc at west point
submitted by Lannettea H. - |Recommended: YesN A — So far no complaints
submitted by Ravinder E. - |Recommended: NoNeeds a lot of catch-up — Following the transformation from PENNBROOK to PARC and with the new management, I noticed that there has been aggressive raise in rental rates and there is also an speculated raise in water or heater. If at all it’s going to happen, it would significantly bring down the reputation of a best and affordable place to live in this county. If there is any direct comparison between other rentals apartments and PARC, then please note that the apartment is too old and requires an immense renovation. Earlier any service request would be addressed within a day but now my request are being closed without any resolution or response. The support staffs are good but the overall management is not flexible when it came to renewal date and extension.
submitted by Jimmy J. - |Recommended: YesNice apartment for small family — Nice place to stay for small family
submitted by Sehun K. - |Recommended: YesGood place for living — What I am most satisfied with about this apartment is that it is a quiet space. I'm most satisfied with staying in a quiet space with kind neighbors.
submitted by Medjyne A. - |Recommended: YesIt's alright . — It's okay
submitted by Shawn B. - |Recommended: YesIt think is pretty average compared to other apartments — Its generally a quiet community and maintenance staff respond quickly to any issues
submitted by Masood K. - |Recommended: YesClean and good accessibility — Good points Good accessibility Nice staff Responsive maintenance Clean and renewed Available parking lots Heat and Water are included Bad Points -old washer and dryers in the laundry room -thin walls. Luckily our neighbors are not noisy
submitted by Esau C. - |Recommended: YesThe property is clean and it is friendly environment. — I would tell them is peaceful and quiet.
submitted by Puneet G. - |Recommended: YesGood place to live. — Many schools and stores near by.
submitted by Pranay R. - |Recommended: YesEarlier Pennbrooke Gardens and now it is PARC at West — I have been staying for almost a decade. The staffs are very friendly. Maintenance requests are being handled professionally and fast. Like the locality.
submitted by Naveen M. - |Recommended: YesGreat value, comfort and safety — - Comfort - Safety - Friendly Maintenance and staff - Friendly neighbours

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Parc at West Point, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Parc at West Point, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose